1. Overview & Commitment

Zuiichi Travels Private Limited ("Zuiichi Travels", "we", "our", or "us") respects your privacy. We are committed to protecting the personally identifiable information you share with us through our website, booking forms, and concierge dialogues.

This Privacy Policy describes what information we gather, how we utilize it to facilitate your travel arrangements in Japan, and your legal rights regarding that data.

2. Information We Collect

We only collect data strictly necessary to plan, book, and deliver luxury small-group travel experiences:

• Identity & Contact Data: Full legal name (as written on your passport), email address, phone/WhatsApp number, date of birth, and city of residence.
• Travel & Logistical Details: Dietary preferences (vegetarian, vegan, allergies), mobility notes, and preferred departure dates.
• Japanese Government / Hotel Mandatory Details: Passport number and nationality, required by Japanese law for hotel registrations and high-speed Shinkansen luggage allocation.
• Payment Information: Transaction identifiers and payment confirmation numbers. Note: Credit/debit card numbers and CVV codes are processed directly through PCI-DSS Level 1 certified gateways (Razorpay) and are never stored on our servers.

3. Purpose of Processing

We process your data strictly for legitimate operational purposes:

• Issuing reservation deposit receipts and booking confirmation references.
• Securing room bookings with boutique hotels and ryokans across Tokyo, Kyoto, Osaka, and regional Honshu.
• Generating customized Japan Visa Support Documentation Packs (daily itineraries and guarantee letters compliant with Japanese Embassy guidelines).
• Communicating pre-trip packing guidelines, flight schedules, and weather updates.
• Providing 24/7 on-ground concierge support throughout your journey.

4. Sharing of Information

We never sell, rent, or trade your personal data to advertisers or marketers.

Your details are shared only with trusted suppliers necessary to carry out your journey:

• Accommodations and authentic Japanese cultural partners (tea houses, master chefs) for reservation fulfillment.
• Our authorized payment gateway partner (Razorpay) for encrypted payment processing.
• Relevant governmental or law enforcement bodies when mandated by Indian or Japanese law.

5. Data Security & Retention

We employ industry-standard 256-bit SSL encryption across our web application to safeguard data in transit. Access to guest records is restricted solely to authorized Trip Leads and operations managers on a strict need-to-know basis.

We retain your travel records for a period required to comply with statutory taxation, accounting, and legal requirements under the Indian Companies Act.

6. Contact Our Privacy Desk

If you have questions regarding this Privacy Policy, or wish to review, correct, or delete your personal details from our records, please reach out to: